The Role of Social Service Workforce Development in Care Reform

The Role of Social Service Workforce Development in Care Reform illustrates key issues by drawing on the experiences of Indonesia, Moldova and Rwanda – three countries are in the process of reform. Each country's reform takes place within their own context and history, social and political system, protection structure and services, and social services education system.

The case studies highlight each country’s reform processes and identifys learning in terms of the approach taken to strengthen and align the social service workforce given the needs of the system, the scope and actors involved, and the different care reform strategies and outcomes. The case studies are presented with recognition of the ongoing and dynamic process and are examples from different stages and contexts of reform.