Training & professional development

A well-supported, appropriately equipped, empowered, and protected social service workforce is essential to mitigating the damaging effects of the COVID-19 pandemic. Social service workers can build on their existing strong ties to children, families, and communities to rapidly respond in ways that are effective. However, to do so, they must stay safe and healthy. This document is intended to provide guidance on how to support the social service workforce and empower them to safely serve children, families, and communities during the COVID-19 pandemic. This guidance is for governments, non-governmental organizations, social service workers, and their supervisors.

Global Social Service Workforce Alliance, UNICEF, International Federation of Social Workers, Alliance for Child Protection in Humanitarian Action

2020

Early childhood development (ECD) services have a strong, positive impact on children’s development. Research from diverse contexts shows that interventions that promote nurturing care in early learning environments significantly improve childhood development and later adult outcomes. Despite increasing knowledge on the benefits of ECD, however, much remains unknown about the early childhood workforce, the range of individuals across paid and unpaid roles who provide services to young children and their caregivers across the health, nutrition, education, and social and child protection sectors. Research supports that the workforce is one of the most important factors influencing the quality of ECD services. However, key questions remain unanswered, including:

• What does the early childhood workforce need to know and be able to do in order to carry out their roles?
  
• What types of training opportunities are most effective for building the knowledge and skills that the workforce needs?
  
• What types of feedback does the workforce receive on their work on a daily basis?
  
• What financial and non-financial incentives impact the job satisfaction of personnel?

In an effort to address these questions, the Early Childhood Workforce Initiative (ECWI), a multi-stakeholder global initiative co-led by Results for Development (R4D) and the International Step by Step Association (ISSA) that works to support and empower those who work directly with young children, is carrying out a series of global landscape analyses to illustrate the size and scope of the challenges faced by the early childhood workforce, while also highlighting promising practices countries have adopted in response to these challenges. Spanning a range of roles including professionals and paraprofessionals, paid and unpaid workers, and frontline workers, supervisors, and managers, from the education, health and nutrition, social protection and child protection sectors, these analyses aim to provide a comprehensive overview of the current status of the workforce worldwide.

Vidya Putcha and Denise Bonsu at Results for Development

2020

This Guide accompanies the Home Visiting Workforce Needs Assessment Tool, which aims to help Ministries and government agencies reflect on the ways in which they can support personnel delivering home visiting programs across sectors for pregnant mothers and caregivers with children under 3. 



Drawing inspiration from the UNICEF Pre-Primary Diagnostic and Planning Tool, this tool is intended for countries with home visiting programs at either the sub-national or national levels. The scope of the Tool includes home visitors who work directly with young children and their families, as well as supervisors and trainers.

 

The newly completed User's Guide completes the Tool's package. It includes supporting materials, as well as editable handouts and annexes. It is easy to download, translate and adapt to your context. The User's Guide lays out the steps needed to:

• Prepare for the application of the Tool,
• Organize and facilitate a workshop with stakeholders at both the national and sub-national levels, and
• Take action on findings generated from the workshop.


Below, you can find two versions of the User's Guide: 

Version 1: a downloadable PDF
Version 2: a ZIP file for Print, which contains:

• A Print version of the User Guide
• 11 editable handouts and annexes that can be adapted for implementation
• A slide deck, which presents an overview of the Tool

Access the Tool here.

Mihaela Ionescu and Zorica Trikic (International Step by Step Association) and Denise Bonsu, Kavita Hatipoglu, Michelle Neuman, and Vidya Putcha (Results for Development).

2020

The Home Visiting Workforce Needs Assessment Tool aims to help Ministries and government agencies reflect on the ways in which they can support personnel delivering home visiting programs across sectors for pregnant mothers and caregivers with children under 3. Drawing inspiration from the UNICEF Pre-Primary Diagnostic and Planning Tool, this tool is intended for countries with home visiting programs at either the sub-national or national levels. The scope of this tool includes home visitors who work directly with young children and their families, as well as supervisors and trainers.

You can also download the accompanying User's Guide here.

Denise Bonsu, Kavita Hatipoglu, Michelle Neuman, Vidya Putcha, Mark Roland, and Jon Korfmacher

2020

The COVID-19 virus has created considerable uncertainty about the remainder of this school year, the next school year, and beyond. Federal, state, and local government responses should be informed by understanding current policies and their history, including the effects of the last major economic crisis, the Great Recession, on America’s state-funded preschool programs.
The 17th edition of The State of Preschool, the National Institute for Early Education Research’s (NIEER) report on the annual survey of state preschool policies, provides government policymakers valuable information for planning short- and long-term responses to the crisis. The report includes information for every state on child enrollment, resources (including staffing and funding), and quality standards. It also provides information on where children are served, operating schedules, and other program features relevant to planning the education of children in a post-COVID-19 world.

National Institute for Early Education Research

2020

This paper reports on a study into the possible roles social media might play in teacher education in challenging contexts. It focused on the role of WhatsApp use and developing teacher resilience by forming teacher communities of practice. This work built on prior activity taking place in teacher associations in three sub-Saharan countries: Cameroon, Cote d’Ivoire and Rwanda and sought to develop both good practices in using WhatsApp for distance teacher development as well as engage in collaborative research. The paper shows that social media can play an important role in the professional development of teachers in remote and challenging contexts, but that we need to consider the workload and role of moderators and establish realistic expectations for groups, where there is limited access to the internet.

Gary Motteram and Susan Dawson

2019

It is paramount that the Education in Emergencies sector shares and learns from promising policies, practices, and research approaches for supporting teachers in crisis contexts. For this reason, this publication provides donors,policymakers, practitioners, researchers, and teachers with compelling examples of programs and practices that positively influence improvements in teachers’ work conditions and teaching practice. Authored by researchers, practitioners, and policy-makers working in education in emergencies, the 24 studies in this publication showcase promising practices in teacher management, professional development, and well-being from diverse regions and contexts.

The case studies are organized by three thematic areas:

• Teacher management (i.e. teacher recruitment, supply, compensation, supervision, certification, etc.)
• Teacher professional development (i.e. training modalities that include face-to-face training, coaching, mentoring, distance, and/or online learning etc. for either pre-service or in-service approaches; teacher collaboration; coordination across providers; collaboration with national teacher training institutes), and
• Teacher well-being (i.e. including social, emotional, physical, intellectual, financial, cultural, and spiritual well-being; interventions to support teacher well-being).

They present a snapshot of promising research methods, evidence-informed policy making, and innovative approaches to program design and implementation from diverse regional and crisis settings, as well as diverse organizations and teacher profiles.

Inter-agency Network for Education in Emergencies (INEE)

2019

The United States Agency for International Development (USAID) Flagship Community Health Worker (CHW) Resource Package compiles priority resources for strengthening CHW programs developed through USAID’s Bureau for Global Health (BGH) investments, as well as what USAID BGH’s flagship partners have produced and prioritized. It includes tools, research, guides, approaches, and best practices recommended by USAID’s flagship project community health experts through a series of convenings and reviews. The rationale for the development of this package was to showcase these priority resources for greater internal and external dissemination and agenda setting, including the Community Roadmap and the WHO CHW Hub. It is a living document*, and we expect to update it periodically as emergent state-of-the-art resources are recommended by flagship experts.

The resources can be used to integrate CHWs within the broader health workforce and to promote their professionalization. For this reason, some resources may support broader health workforce development and strengthening, policy, program implementation, or financing, but can be applied to CHW programs. Professionalizing CHWs is a key step for ensuring the effective role of community health within primary health care, critical for achieving health for all and global health goals. Resources may be cross-cutting or technically specific, and all are relevant to optimizing CHWs in a health systems context.

The resources are presented according to the WHO guideline on health policy and system support to optimize community health worker programs using the HRH2030 lifecycle approach and the main categories of WHO’s recommendations:

• CHW policy implementation enablers (cross-cutting)
• Build
• Manage
• Optimize

USAID

2020

This Guide is designed to assist national policy- and decision-makers and education officials to develop an informed teacher policy as an integrated component of national education sector plans or policies, aligned to national development plans and strategies.
More specifically, the Guide is a tool designed to contribute to the elaboration of an evidence-informed national teacher policy, specific to each national context and drawing on the evidence of good practices from a wide range of countries and organizations.1
Based on the best available evidence on teacher policy and the teaching profession, the Guide aims to:

• Present an overview of teacher-related policy dimensions and issues that need to be considered when elaborating a national teacher policy and how they are interrelated;
• Outline policy responses that need to be considered; and
• Suggeststepstoelaborateandimplementanational teacher policy.

UNESCO, International Taskforce on Teachers for Education 2030

2019

Little research attention has been paid to documenting and analyzing attempts of education systems moving quickly and at scale to provide online learning when all or many schools are closed. Related 'good practices' are considered rare, and on the whole, activities and initiatives of these sorts are poorly documented, especially when it comes to the needs of learners and education systems across the so called 'developing world'.

This brief extrapolates from the existing knowledge base about the use of educational technologies in general over past decades, as well as from consensus expert and practitioner wisdom and experience, to offer high-level guidance and 'rules of thumb' for policymakers forced to make related decisions in fast moving, very challenging circumstances with little guidance or relevant experience.

World Bank

2020